Terms of Use

Terms of Use

These terms apply to use of the Hiboy Bike online store and to interactions with its storefront content, account features, product information, and ordering functions.

Store operator

Hiboy Bike is a sole proprietorship located at 285 Route des Creuses, 74600 Annecy, France. Customer contact: Info@hiboybike.fr.

Website use

Customers must not misuse the website, interfere with its operation, attempt unauthorized access, submit malicious code, or use the store in a way that violates applicable rules or the rights of others.

Product information

We aim to present product descriptions, specifications, images, availability, and pricing clearly. Product specifications and appearance can vary by model or version; information shown on the relevant product page and during checkout should be reviewed before purchase.

Orders

An order submission is subject to payment authorization, availability, verification, and acceptance. Hiboy Bike may contact the customer when additional information is needed to process an order.

Pricing and errors

If a material pricing, description, availability, or technical error is identified before fulfillment, the affected order may require correction, customer confirmation, or cancellation and refund as appropriate.

Safe product use

Customers are responsible for reading product instructions, following safety guidance, and complying with rules that apply where the product is used. Local rules for electric scooters and electric bikes can vary.

Intellectual property

Storefront design, original store copy, and other protected materials may not be copied or exploited without the permission of the applicable rights holder. Product and brand materials remain subject to the rights of their respective owners.

Related policies

The Shipping Policy, Return & Refund policy, Warranty, Payment page, and Privacy Policy form part of the store information customers should review when relevant.